Privacy Policy

1. Zero Lead Retention Policy

LumiVoltech is a self-hosted WordPress utility software. All lead metadata captured from your frontend forms (such as names, phone numbers, emails, and financial averages) is stored exclusively inside your local website infrastructure database layers.

• No Data Harvesting: We maintain no remote cloud databases, access vectors, or tracking mirrors to view your collected leads.
• No Server Logs: Your lead data never touches our servers during a form submission. You own 100% of your customer records.

2. External API Routing Lookups

To accurately display regional electricity rates and compute 25-year estimations, the plugin sends a secure remote inquiry via HTTPS to our optimization endpoint at lumivoltech.com. This data is aggregated from public records provided by the U.S. Energy Information Administration (EIA) and the U.S. Department of Energy (DOE).

• Data Truncation: The lookup queries transmit solely an unidentifiable two-letter geographic state code (e.g., “MA”, “CA”).
• Anonymity Guardrails: No personal identifier data, cookie headers, email addresses, tracking hashes, or unique client database records are ever bundled or transmitted during this look-up call.
• IP Log Processing: Incoming web connection server logs are processed entirely in memory to return the correct matching state rate and are not stored, tracked, or sold to any third-party marketing entities.

3. Cookies and Local Storage

The frontend multi-step calculator form utilizes standard browser session states to keep track of fields while the homeowner navigates between steps (e.g., from entering their bill to seeing their savings chart). These are temporary, localized browser parameters that do not track users across the web or collect cross-site behavioral analytics.